From the 2012 Emerging Markets Research Group Summit, Logica and Oracle describe transformational BPO, including...
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Concepts like RPA and AI are commonplace. But, proper design, procurement and deployment of these tools are far from commonplace. This presentation cuts to the chase - enterprises are out of time...
"The pursuit of digitization and automation to replace manual business processes is nothing new. From the Lyons Electronic Office running the world’s first business application in 1951 to the...
"Intelligent automation (IA) is enabling organizations to cut costs, improve customer service, even achieve regulatory compliance; but with so many potential benefits what is the best way for...
When building an efficient vendor risk management program, it is critical to prioritize which vendors present the most risk. Knowledge of your...