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From the 2012 Emerging Markets Research Group Summit, Logica and Oracle describe transformational BPO, including...

One of the most critical design choices in Strategic Sourcing is the pricing basis, i.e. the “price per what” issue. Most frequently, item or catalog pricing is employed, whereby the buyer takes...

As new technologies continue to emerge and companies look for ways to innovate and gain competitive advantage, it comes as little surprise that the average organization's software stack is growing...