How do you manage your suppliers to drive value, innovation and process efficiency? From IT to HR to your other key internal business units, how do you identify opportunities for innovation and...
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From the 2012 Emerging Markets Research Group Summit, Logica and Oracle describe transformational BPO, including...
As one of the largest electric power companies in the United States, Duke Energy delivers energy to four million customers in North and South Carolina, Ohio, Kentucky and Indiana. Duke's mission,...