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Changing the Way Work Gets Done: The Next Generation of Outsourcing - Enterprise Crowdsourcing

Only a few years ago, the majority of enterprise executives argued that cloud – at least for large companies with stringent requirements around data, privacy and security – would never become a...
Customer Care Transformation

From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
Session 31; "Low Cost Innovation: How Western Companies can Leverage Low Cost Sourcing Partners for Innovation (PDF file)

Today’s objective is to discuss framework and case studies on how companies utilize partners to drive innovation

1. Perspective on Innovation
2. Discuss framework for partner led...
Enterprise Crowdsourcing Enabled by The Cloud

Dan Spector, Director of Enterprise Crowd Technology, Lionbridge ...
Enterprise Crowdsourcing--The Next Generation of Outsourcing

Dori Albert, Enterprise Crowdsourcing Practice Manager, Lionbridge ...