Cultural issues in outsourcing.
Browse the SRC
Perspective on ITO for the Mid-Market organization.
Enhancing current outsourcing relationships, includes case study and checklist for outsourcing organizations.
Procurement outsourcing panel including professionals from Caterpillar, ICGCommerce, IBM, Wyeth and Infosys discussion about overall market characteristics of procurement, procurement process in-...
Clients always demand more holistic and rigorous analytics of sourcing decisions which typically requires analyzing the impact of up and downstream decisions on the category being sourced and...
For creating and supporting a world class procurement knowledge worker, leaders are creating cultures that recognize innovation and collaboration, ensuring on demand access to clean, clear and...
Outsourcing governance process for BPO including best practices and dealing with issues.