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For Nearshore It's All About Talent: Initiatives to Increase Skilled Labor

Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
Big Lots’ Big Savings: How They Found Additional Ways to Trim Costs (And Where They Found Them)

While Big Lots’ sourcing and procurement team had been steadily cutting costs for several years, a detailed strategic plan driven by the new Executive Leadership Team compelled them to seek...