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Service Integration as a Demand Management

Motorola | ISG

Businesses are increasingly interested in “pay by the drink” utility computing. This approach to service delivery has the potential to dramatically reduce costs by...
The Impact of Effective Tail Spend Strategies across the Corporate Value Chain

Procurement processes have become recognized as significant contributors to the overall corporate value chain, especially as they have increased in effectiveness. With growing global capabilities...
For Nearshore It's All About Talent: Initiatives to Increase Skilled Labor

Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
World Class Category Planning and Sourcing Execution with Outsourcing Partners with the Benefit of Mitigating Risk

This session provides the "how to" to aggressively align your global supply base and address the impact of recent global supply chain shifts, drive significant...