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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
A Journey to Procurement Success through Category Segmentation

In this session attendees learned a model for segmenting spend categories based on their importance to an organization. The presenters discussed what actions can be taken on the various categories...
For Nearshore It's All About Talent: Initiatives to Increase Skilled Labor

Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...