In this report, we have explained a systematic approach for HRO price benchmarking. If adopted, it provides the right level of actionable insights enabling buyers to make informed decisions. It...
Browse the SRC
Tail-end spend management receives increasing recognition as an impactful piece of the procurement puzzle. After all, most organizations are leaving tens of millions on the table. This is because...
Outsourcing of Maintenance, Repair and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend...
In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...
The cost base for Procurement Outsourcing is fundamentally different and significantly larger than most other BPO segments. The primary component of the PO coast base typically includes non-core...
Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...
You can select a frontline service provider and sign an innovative, iron-clad, risk sharing contract and still not achieve successful results from your IT Outsourcing partnership. Outsourcing...
South Africa's BPO capabilities in Financial Services: Key study findings, Summary, Current FS BPO service provider landscape, Potential for growth in FS BPO, South Africa’s value proposition and...
The Nearshore Executive Alliance will host a roundtable featuring leaders from Investment Promotion Agencies (IPA) in Latin America. Key issues about the outsourcing...
Robotic Process Automation (RPA) is impacting the very way companies do business. In this fast-paced, dynamic market, it's essential that you stay abreast of the latest market and vendor...