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In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...

A decade of Wynn Solutions research reveals what makes owners and managers of top-performing businesses so effective - and it's not what you'd expect! If you enter this keynote session expecting...

Provides methodologies and examples for measuring the cost savings associated with best practice adoption.