Perspective on ITO for the Mid-Market organization.
Browse the SRC
Procurement outsourcing panel including professionals from Caterpillar, ICGCommerce, IBM, Wyeth and Infosys discussion about overall market characteristics of procurement, procurement process in-...
Ken Horner, Executive Vice president at Indy Mac Federal Bank talks about sourcing and outsourcing in the midst of corporate crisis. Impact of Crisis on Global Outsourcing Arrangements, sourcing...
Outsourcing governance process for BPO including best practices and dealing with issues.