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John Gonzalez, Deputy Chief Sourcing Officer of the Huntington National Bank, will discuss the meaning of supplier diversity, why it is important, and the status of Huntington's current supplier...

US Foods | Mindcrest

The Law Department has been one of the slowest adopters of metrics or dashboards to monitor and manage its operational efficiency. In this session, Mindcrest...

Use this template to build an RFP for a call center.

Huntington National Bank | Denali Group

One reason organizations are not always successful at driving sustainable supplier-management initiatives is because of a flawed operating and...

The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...

An excel workbook that helps track and report performance metrics for spend categories and other organizational objectives.

How does your organization measure the performance of your Sourcing group?

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 

This Summit presentation covers organizational performance management, including measuring strategic effectiveness, best practices for quantitative metrics (what to measure, and formulas for doing...

This 2010 presentation from Huntington National Bank describes one strategy for Occupancy spend management.

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