In this report, we have explained a systematic approach for HRO price benchmarking. If adopted, it provides the right level of actionable insights enabling buyers to make informed decisions. It...
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Tail-end spend management receives increasing recognition as an impactful piece of the procurement puzzle. After all, most organizations are leaving tens of millions on the table. This is because...
Outsourcing of Maintenance, Repair and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend...
The cost base for Procurement Outsourcing is fundamentally different and significantly larger than most other BPO segments. The primary component of the PO coast base typically includes non-core...
This presentation provides an overview of how RPA technologies can be leveraged to automate business processes using an RPA. The presentation outlines a proof of concept completed for onboarding...
You've heard of RPA and may understand the concept, but do you know what it actually takes to bring a robot to life and apply it to a common procurement task? In this session and throughout the...
Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...
As the procurement industry leaders continue to weigh Business Process Outsourcing (BPO) versus Insourcing, Honda challenged conventional thought in an effort to bring the best overall value and...
South Africa's BPO capabilities in Financial Services: Key study findings, Summary, Current FS BPO service provider landscape, Potential for growth in FS BPO, South Africa’s value proposition and...
Robotic Process Automation (RPA) is rapidly becoming the rage in sourcing circles and beyond. With touted benefits such as cost savings and operational efficiencies, it is easy to get excited...