"The process of contract approval is my favorite part of the job," said no one…ever. This session will trace a contract through the past, present and future of contract processing, focusing on...
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Connected devices, data and the Internet of Things (IoT) are having a transformative effect on how B2B companies operate. The traditional outsourcing service delivery model is under threat, but...
In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...
Impact of the pandemic on Strategic Relationship Management & Governance
Strategic outsourcing relationships frequently impact hundreds of millions of dollars for a client and tens of millions for a service provider....
National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...
In today's fast-paced procurement environment, internal customers want their vendors' services onboarded and ready to use immediately. However, several steps are required to onboard vendors due to...