World-class procurement organizations have streamlined their internal processes, capitalized on existing savings opportunities, developed advanced strategic sourcing programs, and consolidated at...
Browse the SRC
Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...
There are only so many ways you can type a category such as “MRO” into a search engine before the results provide the same white papers and advertisements. How can...
Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...
In an environment of uncertainty and economic volatility, it is paramount that the finance function have the ability to track non-core, or indirect, costs and document savings on these...
As more responsibilities for innovation and operations are offloaded to third parties, procurement organizations are shifting their focus toward supplier collaboration and innovation. Interest in...
The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...
HfS Research | HfS Research
It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....