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Stakeholder engagement is critical to achieving success in sourcing and transformation initiatives. Communicating regularly and addressing issues in a timely manner can also contribute to the...

US Foods | Mindcrest

The Law Department has been one of the slowest adopters of metrics or dashboards to monitor and manage its operational efficiency. In this session, Mindcrest...

The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 

In 2010, Global Healthcare Exchange (GHX), a global Healthcare supply chain management organization, launched a five year transformational initiative of reducing Healthcare Costs by $5 Billion. To...

State Street | BMO Financial Group | Mindcrest

Whether referring to in-house law departments or law firms, the law function has lagged considerably in the implementation of metrics...

Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions 

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In this session, the Vice President of Sourcing at HERE Technologies, provides an overview of their transformation journey, including how they addressed team retention, organizational redesign,...

During this panel discussion, you will hear from buyers, suppliers and a leading advisory firm about their perspectives, experiences and best practices in Corporate Social Responsibility (CSR),...

We were not strategic with our approach to global sourcing and customers complained about how difficult it was to do business with HERE. This had to change. We focused on three tenants -...

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