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For Nearshore It's All About Talent: Initiatives to Increase Skilled Labor

Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
Contract Talent: An Imperative for Talent Management in the New Normal

The Human Capital Institute (HCI) produced a foundational study on Contract Talent (CT) in 2008 entitled The State of Contract Talent Management and the Role of HR. Since the time of the original...
The Power of Partnership: Driving Innovation and Excellence through Strong Strategic Relationship Management and Governance

In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...