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Developing an Outsourcing Center of Excellence - Changing the Conversation Around Outsourcing - Aetna

As the need grows for creative solutions to address financial, demand and technical challenges,...
The Chief Purchasing Officer’s Role in the Outsourcing Decision

Results of survey and best practices for Procurement outsourcing and the CPOs role.
For Nearshore It's All About Talent: Initiatives to Increase Skilled Labor

Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
Contract Talent: An Imperative for Talent Management in the New Normal

The Human Capital Institute (HCI) produced a foundational study on Contract Talent (CT) in 2008 entitled The State of Contract Talent Management and the Role of HR. Since the time of the original...