From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
Browse the SRC
This presentation will provide a practical review of how Halliburton and Perfect Commerce collaborated to develop a global e-catalog program. In it we will share how the two organizations worked...
In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...