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Sandeep Suresh, Head- Research, Neo Group ...

According to The Hackett Group’s 2017 Key Issues Study, 84% of procurement organizations believe that digital transformation will fundamentally change the way their services are delivered over the...

Current governance frameworks are built around traditional sourcing models using labor rate cards to measure performance against contractual SLAs (Service Level Agreements). But traditional...

Attendees will come away from the session energized by the passion, vision, and enthusiasm that comes from seeing how a global chemical company benchmarked its Technical Procurement organization...

Third party oversight has been elevated to a board-level issue in many companies, requiring them to review sourcing strategy. This begins with a board-approved Outsourcing Strategy Framework,...

"Executive Summary According to The Hackett Group’s 2017 Key Issues Study, 84% of procurement organizations believe that digital transformation will fundamentally change the way their services are...

Robotic process automation (RPA) has rapidly moved to the top of the business services agenda, driven by unprecedented savings potential and other benefits. The potential to realize immediate...

 A study undertaken by the Online Marketing Institute found that most businesses consider digital marketing an important part of their business, yet only 8% feel that their teams had enough skills...