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National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...

The events of 2020 and early 2021 revealed just how reliant the world is on an ecosystem of successful, reliable and efficient suppliers. One of the most important lessons has been a recognition...

One of the most important stakeholders in an organization are their suppliers. Recent disruptive events have proved that 'supplier experience' has been placed behind other areas such as 'customer...

Cost reduction is critical, and this becomes increasingly difficult with limited resources, expertise, data, and time. This session will provide strategies for addressing the low-hanging fruit...