Beginning in 2011, Whirlpool embarked on an ambitious plan to manage suppliers in a new way. This presentation reviewed the initial challenges that brought about this program, and how the journey...
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Greater Toronto Airports Authority is a large and complex organization with critical socioeconomic considerations beyond the financial bottom line. These issues are driving fundamental change in...
Research continues to suggest that the majority of large enterprises are adopting a Global Business Services delivery model. Meanwhile, federal regulators are providing increasingly specific...