Stakeholder engagement is critical to achieving success in sourcing and transformation initiatives. Communicating regularly and addressing issues in a timely manner can also contribute to the...
Browse the SRC
Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
Many people think that leadership is a given once you have a certain title. But it's not the manager-or-higher title that makes you a leader...that's only the beginning. What matters most is what...
"That's what we have always done," won't achieve innovation. Today's business environment is volatile and complex. The tactics adopted over the last 30 years are no longer effective. Business...
In 2010, Global Healthcare Exchange (GHX), a global Healthcare supply chain management organization, launched a five year transformational initiative of reducing Healthcare Costs by $5 Billion. To...
Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions
...
Using a category management approach may seem tedious, tactical and overly detailed. Yet, it can yield results that are better than expected. This was the case with Tempur Sealy International (TSI...
Boeing | Firstsource
Business leaders struggle with establishing strong corporate culture, positive company brand, sharing best practices, promoting value, and...
Original Source: http://theforefrontgroup.com/wp-content/uploads/2016/03/TFG-Training-Cat......
In today's fast-paced global environment - with automation everywhere and services available on-demand - some professionals are wondering if their futures are secure. With that in mind, WNS-Denali...