Stakeholder engagement is critical to achieving success in sourcing and transformation initiatives. Communicating regularly and addressing issues in a timely manner can also contribute to the...
Browse the SRC
How do you manage your suppliers to drive value, innovation and process efficiency? From IT to HR to your other key internal business units, how do you identify opportunities for innovation and...
Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
As one of the largest electric power companies in the United States, Duke Energy delivers energy to four million customers in North and South Carolina, Ohio, Kentucky and Indiana. Duke's mission,...
In 2010, Global Healthcare Exchange (GHX), a global Healthcare supply chain management organization, launched a five year transformational initiative of reducing Healthcare Costs by $5 Billion. To...
Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions
...
In an industry that still relies heavily on tactical automation, Virtual Operations have increasingly focused on taking clients on a more transformational journey. In this presentation, I will be...
In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you. In this edition we will...
Virtual Operations delivered an Intelligent Automation order processing solution for our largest global FMCG client. Sales orders are subject to a 45-minute turnaround window requiring...
Boeing | Firstsource
Business leaders struggle with establishing strong corporate culture, positive company brand, sharing best practices, promoting value, and...