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Stakeholder engagement is critical to achieving success in sourcing and transformation initiatives. Communicating regularly and addressing issues in a timely manner can also contribute to the...

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 

"That's what we have always done," won't achieve innovation. Today's business environment is volatile and complex. The tactics adopted over the last 30 years are no longer effective. Business...

In 2010, Global Healthcare Exchange (GHX), a global Healthcare supply chain management organization, launched a five year transformational initiative of reducing Healthcare Costs by $5 Billion. To...

Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions 

...

Using a category management approach may seem tedious, tactical and overly detailed. Yet, it can yield results that are better than expected. This was the case with Tempur Sealy International (TSI...

Boeing | Firstsource

Business leaders struggle with establishing strong corporate culture, positive company brand, sharing best practices, promoting value, and...

ESG programs are a high-priority topic for many enterprise procurement teams. Data from Oxford Economics reports that 88% of procurement and supply chain teams that have a clear mission statement...

In this session a Chief Supply Chain Officer shares recent case studies in Predictive Procurement Orchestration and a playbook on how his team implemented and went live with predictive procurement...

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