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In this report, we have explained a systematic approach for HRO price benchmarking. If adopted, it provides the right level of actionable insights enabling buyers to make informed decisions. It...

Tail-end spend management receives increasing recognition as an impactful piece of the procurement puzzle. After all, most organizations are leaving tens of millions on the table. This is because...

Outsourcing of Maintenance, Repair and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend...

The cost base for Procurement Outsourcing is fundamentally different and significantly larger than most other BPO segments. The primary component of the PO coast base typically includes non-core...

In this session, the presenters discussed how to build a bridge from Procurement to the CFO's desk, with your stakeholders in tow. Attendees learned how to cut costs and improve efficiency by...

Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...

South Africa's BPO capabilities in Financial Services: Key study findings, Summary, Current FS BPO service provider landscape, Potential for growth in FS BPO, South Africa’s value proposition and...

Accelerating workforce trends are driving rapid change across the economy and impacting procurement organizations. Unemployment has dropped to its lowest rate in 16 years as baby boomers continue...

Are you interested in charting a course to dramatic improvement for your procurement organization? Are you under new pressure to deliver bottom-line results?

As Baby Boomers resume their workforce exodus and Millennials continue to grow as the nation's largest generation, workforce trends and the shifting talent pool have significant implications for...

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