All of a sudden every company is becoming a technology company. No matter what industry you participate in, you can bet that it is being transformed by information technology.
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In this report, we have explained a systematic approach for HRO price benchmarking. If adopted, it provides the right level of actionable insights enabling buyers to make informed decisions. It...
Tail-end spend management receives increasing recognition as an impactful piece of the procurement puzzle. After all, most organizations are leaving tens of millions on the table. This is because...
Outsourcing of Maintenance, Repair and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend...
While a recent Standish Group Chaos research piece points out that 66% of all IT projects are considered unsuccessful, Gartner claims that 400 of Global 2000 firms are now trying to reconstruct...
The cost base for Procurement Outsourcing is fundamentally different and significantly larger than most other BPO segments. The primary component of the PO coast base typically includes non-core...
Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism...
Shift Change: How to Transition from a Staff Augmentation and T&M Model to a Deliverable Based Model
This session provides an overview of an initiative to move the IBS structure to a
"IT Service Delivery Model" rather than continue with a Staff Augmentation."
Is your organization too trusting or increasingly lax about sharing information with a broader set of suppliers? Are you using disparate systems or external technologies to automate work? Like it...
Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...