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Innovation Centers in Latin America

| Nearshore Executive Alliance
Moderated by Neo Group
Panelists from Ci&T, Unosquare, Zemoga

Innovation can be defined in many different ways and found in several...
Customer Care Transformation

From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
Non-Commodity Services: Adding value from Nearshore Locations

Best practices in nearshoring services spend – from recent PRONicaragua event.
Session 7;Supplier Performance Management - From Design to Implementation with Lessons Learned and Pitfalls to Avoid (PDF file)

Executive Summary

  • Managing category strategies and key suppliers is a critical capability for preserving and enhancing the benefits of Strategic Sourcing.
  • We recognize we...
Negotiating and Implementing Contracts with Offshore Cloud Providers to Effectively Mitigate Risk and Maximize Success: A Buyer's Perspective (with a focus on India)

Enterprises are increasingly contracting with offshore providers to procure and deploy cloud based offerings in their IT environments. This allows them to reap significant potential benefits such...
Getting Procurement a Seat at the Digital Transformation Table

Very few organizations have procurement professionals as part of the decision-making process during the implementation of Digital Transformation. While it is expected that initial experiments run...
Dive in to the Deep End of the LatAm Talent Pool

The digital world has rapidly changed over the last few years, though the facts remain the same: through all of the digital innovations and start-up development in the United States, Latin America...