Companies impacted by the Affordable Care Act (ACA) are grappling with how best to prepare for the anticipated changes to resources, including people, processes, and technologies. This panel of...
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From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
We hear it from our clients, friends and peers - procurement organizations are struggling to keep teams motivated and passionate. We are continually overtasked and underappreciated; we need to do...