Companies impacted by the Affordable Care Act (ACA) are grappling with how best to prepare for the anticipated changes to resources, including people, processes, and technologies. This panel of...
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From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
In the era of talent scarcity, many innovative Sourcing and HR organizations are learning they must strive to become a "client-of-choice" in order to attract and retain the flexible workers they...