US Foods | Mindcrest
The Law Department has been one of the slowest adopters of metrics or dashboards to monitor and manage its operational efficiency. In this session, Mindcrest...
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From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...
State Street | BMO Financial Group | Mindcrest
Whether referring to in-house law departments or law firms, the law function has lagged considerably in the implementation of metrics...
A snapshot of priorities over the past 12 months can offer clues about where the winds of corporate travel and expense are blowing. From sustainability to efficiency, here...