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From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.

This session is a how-to roadmap for engaging your executive stakeholders in the staff augmentation and SOW buying journey. Join Bernard Ross, Director of Global Strategic Sourcing - Indirect...

Procurement teams struggle to achieve user adoption and ROI from expensive procurement technology. The underlying problem is that most of the work we do remains "off-system," facilitated via...