From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
Browse the SRC
Implementing a new contingent workforce program within an enterprise is much more involved than buying VMS software. There are decisions to be made about workflow, job descriptions, users,...
Purchased Transportation (PT) is an increasing spend category for FedEx where 3rd party contracted carriers are utilized for balancing lanes and meeting additional network capacity requirements....
The Sourcing Playbook is a set of flexible, standardized templates with accompanying training for certain critical deliverables within the FedEx Sourcing Methodology. Prior to the Playbook,...
Collaboration across finance, procurement, and supply chain helps companies save money, avoid supply chain disruption, and take advantage of strategic opportunities. Operational silos and...