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From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.

"Can the crowd deliver “better, faster, cheaper” testing for a software-driven world?

When it comes to software applications testing, statements such as these speak directly to how...

The European General Data Protection Regulation (GDPR) goes into effect on May 25, 2018 and covers U.S. companies in many instances. There is no ramp-up period and compliance is required on day...