From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
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You can select a frontline service provider and sign an innovative, iron-clad, risk sharing contract and still not achieve successful results from your IT Outsourcing partnership. Outsourcing...
The Nearshore Executive Alliance will host a roundtable featuring leaders from Investment Promotion Agencies (IPA) in Latin America. Key issues about the outsourcing...
From touchscreen encounters to "real-world, real-life" immersive experiences, virtual and augmented reality signal a new way of working, communicating and collaborating across the enterprise....