From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
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Visibility. It's where any strong talent strategy begins. As companies increasingly rely on flexible workers to drive business and reduce costs, it is essential that they have insight into this...
In this session, presenters will discuss several aspects of category management including: creating category management capabilities; implementing category management across the business/geography...
Historically, the Procurement department has "owned" the management of the external workforce, tracking the spend associated with contingent labor, project-based services, independent contractors...
In all of procurement, no skill is more vital than stakeholder management. The quality of stakeholder relationships can determine whether Procurement's ability to drive value is fully leveraged...
A discussion with Bob Ernst, Head of US NPR Procurement