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Best Practices for Ensuring Quality of Service in Multinational Outsourcing Engagements (CLE Session)

In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...
Moving the Needle: How to Change the Conversation from Cost to Value

It's an ancient battle – how to avoid cost – but one that can lead to great results, so having the necessary tools are critical. In this session, the presenters will discuss how to obtain and...
Session 31; "Low Cost Innovation: How Western Companies can Leverage Low Cost Sourcing Partners for Innovation (PDF file)

Today’s objective is to discuss framework and case studies on how companies utilize partners to drive innovation

1. Perspective on Innovation
2. Discuss framework for partner led...