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Stakeholder engagement is critical to achieving success in sourcing and transformation initiatives. Communicating regularly and addressing issues in a timely manner can also contribute to the...

Texas Department of Information Resources | Capgemini

Service integration has been an increasingly pertinent topic for many years but its application has historically been a...

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 

Shark Tank, the critically-acclaimed reality show, has reinvigorated entrepreneurship in America. In this Latin American Services version, the executives who dare to enter the Tank must try to...

In 2010, Global Healthcare Exchange (GHX), a global Healthcare supply chain management organization, launched a five year transformational initiative of reducing Healthcare Costs by $5 Billion. To...

Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions 

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Boeing | Firstsource

Business leaders struggle with establishing strong corporate culture, positive company brand, sharing best practices, promoting value, and...

From the Texas Department of Information Resources, Office of the Chief Security Information Officer, tips on remaining cyber secure while working from home.

From the Texas Department of Information Resources, Office of the Chief Security Information Officer, tips on how to remain secure while joining online meetings. Includes general tips and specific...