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This presentation explores the use and terms of typical Statements of Work and Service Level Agreements.

In this session, Ms. Rachelle Helton, Senior Supplier Manager, from NetApp kicked off the discussion with a quick overview of supplier management, asking attendees to share their best practices,...

As the use of non-employee labor continues to grow, more procurement professionals are being asked to source solutions for a Vendor Management System (VMS). These systems have been around since...

Organizations, large and small, are becoming increasingly dependent on a workforce comprised of non-employees. Progressive companies have embraced a sensible plan that has some portion of their...

One of the most critical aspects of managing a successful global strategic sourcing organization is building and maintaining partnerships. Growing and sustaining cost savings success depends on...

In an industry that still relies heavily on tactical automation, Virtual Operations have increasingly focused on taking clients on a more transformational journey. In this presentation, I will be...

In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you. In this edition we will...

Virtual Operations delivered an Intelligent Automation order processing solution for our largest global FMCG client. Sales orders are subject to a 45-minute turnaround window requiring...

"In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you.  In this edition we...

It is fair to say that the last ten years have transformed Procurement as a function. We've learned to break away from the back office and claim a seat in the board room, delivering strategic...

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