Transformational Outsourcing is results-oriented, partnering stakeholders to drive innovation and value validation using industry benchmarks. It helps in employee awareness and professional...
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Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
The best sourcing thought leaders continually seek opportunities for achieving a best-in-class procurement practice, while not spending a fortune on applications. Outsourcing with a nearshore...
Assessment of the Offshore Engagement Portfolio, Compare: Current vs. Potential States, service delivery models, assessment matrix, global sourcing risk/cost 4- block.
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Today, organizations are looking for vendors that can not only adopt agile principles, but that can also collaborate naturally and can meet the growing demand. Leaders across industries...
Frank Palermo, Sr. VP Technical Solutions Group, Virtusa
There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...
The Nearshore Executive Alliance will host a roundtable featuring leaders from Investment Promotion Agencies (IPA) in Latin America. Key issues about the outsourcing...
Transactional management is often considered a minor procurement task, yet it is one of the major root causes of business inefficiencies considering a global scenario. Is there a way to leverage...
Latin America, a Nearshore option, has emerged as a favorable destination for Information Technology (IT), Business Process Outsourcing (BPO) and captive operations. Geographical proximity,...