Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
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Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
Paper discusses issues surrounding offshore security and ways to manage risk.
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...
Frank Palermo, Sr. VP Technical Solutions Group, Virtusa
There is no question that we are in unparalleled times – ‘the millennial transit’. The changes in technology...
The recent pandemic brought massive change to virtually every industry and business process. Some of these impacts will be short lived, while others will have long-term implications. In this...
A lot has changed the last two years. Between the COVID pandemic, the rash of cyberattacks impacting virtually every company, geo-political changes and their ripple effects across industries,...
Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market...