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Sceptics might say that triple bottom line reporting is just the latest management fad. I see it rather as the tip of an iceberg. Beneath the calls for triple bottom line reporting is a...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...

Each procurement transformation journey is unique and reflects a company's specific set of business requirements, structure, goals, and people. This session details one company's path through the...