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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
Contract Talent: An Imperative for Talent Management in the New Normal

The Human Capital Institute (HCI) produced a foundational study on Contract Talent (CT) in 2008 entitled The State of Contract Talent Management and the Role of HR. Since the time of the original...
Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...
Pathways to Transformation: Crowley's Procurement Evolution

Each procurement transformation journey is unique and reflects a company's specific set of business requirements, structure, goals, and people. This session details one company's path through the...