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Session 26; Near Shore Sourcing and Outsourcing Success Factors (PDF file)

Key Takeaways:
- LPL did a lot of internal prep-work and that paid out in a big way
- CPM Braxis assigned experienced resources to the account to ensure success
- Year-over-year...
The Right Governance Framework for Managing an Offshore IT Outsourcing Relationship

Since some years many organizations offshore their IT application support. Even though cost savings and benefits seem sky high, many organizations that have been outsourcing for a while, find that...
The Right Governance Framework for Managing an Offshore IT Outsourcing Relationship: The Shell Case

Original Source: The University of Twente

"Since some years many organisations ‘offshore’ their IT application support. Even though cost savings and benefits seem sky high, many...