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Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...

In this session, Mr. Ryan A. Murray, First Deputy Director, Mayor's Office of Contract Services, City of New York, discussed their transformation journey. Included in this presentation; the Office...

This resource provides an overview of one savings methodology and includes:

  • An assurance/value add statement
  • Definition of savings and various types, including the impact on...