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Over last decade, most outsourcing initiatives failed to deliver the expected value. A leading cause of failure was that most organizations underestimated the complexity and skills required to...

KeyBank

This session will address Enterprise Partner Management, specifically the objectives, scope and approach. For example, the need for active management of supply partners...

How does your organization measure the performance of your Sourcing group?

This Summit presentation covers organizational performance management, including measuring strategic effectiveness, best practices for quantitative metrics (what to measure, and formulas for doing...

Sourcing strategies and models vary widely among companies and industries. Continued learning, careful planning and strategic adjustments during execution are all critical drivers for ensuring...

In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...

Impact of the pandemic on Strategic Relationship Management & Governance

Strategic outsourcing relationships frequently impact hundreds of millions of dollars for a client and tens of millions for a service provider....

National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...