It's not difficult to see why risk is often a top driver for formalizing the management of a contingent workforce program. A flexible workforce can make a company nimble and efficient, but also...
Browse the SRC
Over last decade, most outsourcing initiatives failed to deliver the expected value. A leading cause of failure was that most organizations underestimated the complexity and skills required to...
Legal Process Outsourcing, and law firm oriented KPO are dramatically changing the way that legal services are delivered. The dual forces of improved technology and globalization finally reached...
Industry, scope, size and whether it is a first or second generation program, create complex dynamics when determining engagement models for independent contractors. This session focused on the...
The number of independent service professionals serving businesses has been growing at about three times the rate of overall employment over the past five years. Utilizing this rapidly growing...
Sourcing strategies and models vary widely among companies and industries. Continued learning, careful planning and strategic adjustments during execution are all critical drivers for ensuring...
In an industry that still relies heavily on tactical automation, Virtual Operations have increasingly focused on taking clients on a more transformational journey. In this presentation, I will be...
In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you. In this edition we will...
Virtual Operations delivered an Intelligent Automation order processing solution for our largest global FMCG client. Sales orders are subject to a 45-minute turnaround window requiring...
"In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you. In this edition we...