Social media is a big opportunity and an even bigger threat. If you want to survive, adapt and grow, it is time to start listening to the social media conversation, understanding what your...
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Capgemini surveyed 16,000 digital shoppers across 16 developing and mature markets. 60% of respondents expect the convergence of retail channels to be the norm by 2014. Yet more than half of...
This is the time to look back at how the global telecommunications industry fared in 2011, the major trends that will affect it in 2012, and the strategies and capabilities operators will need in...
Energy Future Holdings| Capgemini
The redefinition of the Chief Information Officer (CIO) role in a business context has introduced greater strategic choice and led to a more...