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Session 11"Beyond the Benchmark Survey: How Cloud Computing Innovations are Transforming the Way Organizations Measure Results and Drive Performance" (PDF file)

Agenda

  • Challenges with traditional benchmark surveys
  • Innovation that is changing reporting and benchmarking
  • The 10 must measure metrics and KPIs
  • How to...
Addressing Value, Risk and Compliance through an Offshore Global In-House Center Model

Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...
Realize Accelerated Savings through Next Generation Category Management Strategies

It is the same old challenge; how do you create savings this year from the same categories you sourced last year? Successful sourcing programs leverage an optimal...