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Creating A Roadmap to Sourcing Excellence: Putting the Spotlight On Spend Analytics and Management

CA Technologies | ONTALA

Transforming into a high impact, high tech/high touch Sourcing organization is a journey. CA Technologies will share their experiences and successes...
Measuring Performance in Outsourcing Transactions: Service Levels, Benchmarking and Gain Sharing (CLE Session)

To maximize value in an outsourced arrangement, performance characteristics relevant to the delivery of an overall service must be well understood. Similarly, tools and methodologies to measure...